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 Post: #1 | Post subject: Email problems, please help...
PostPosted: Sun May 17, 2009 5:35 pm 
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Device: SGS2 CM9
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I have a HTC Touch Pro and I used to view my emails on the go using wifi provided by my provider Vodafone, a couple of weeks ago I changed something but don't know what it was and I can't check my emails anymore. I had accounts setup in messages so i didn't go to hotmail or google to check my mail, I just clicked on the email address I wanted to check my emails on and seclected Menu>Send/Receive. I now get a message saying "Error Synchronising- Can't connect with current connection settings. To change your connection settings, tap settings", when I tap settings I can setup a new WAP connection or edit my current connection which I didn't do anything to set it up. My service provider Vodafone had done something on there side and it was working perfectly.

What do i do to get the emails working again? Very annoying not being able to view my emails on the go.

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 Post: #2 | Post subject:
PostPosted: Mon May 18, 2009 7:53 pm 
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Device: HTC Touch XL (ELFIN)
OS: WM6
As always: Just hard reset your device and restore the latest working backup.

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 Post: #3 | Post subject:
PostPosted: Tue May 19, 2009 2:55 am 
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How do i restore the latest working backup? I've never backuped anything and don't know how to on a HTC Touch Pro

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 Post: #4 | Post subject: Re:
PostPosted: Tue May 19, 2009 8:10 pm 
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Device: HTC Touch XL (ELFIN)
OS: WM6
Speedy624 wrote:
I've never backuped anything and don't know how to on a HTC Touch Pro

You can't restore you didn't backup. ;)


The two best backup programms for future backups an restoring procedures:
- Sprite Backup
- Spb Backup

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 Post: #5 | Post subject: Re: Email problems, please help...
PostPosted: Mon Apr 23, 2012 10:48 pm 
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Device: HTC Diamond
OS: WM6.1
get a PIM program (search... it's here somewhere). Back up your contacts (or more... i use to backup my SMS but when you have 25,000 to back up, be ready to not have a phone for a few hours).

back up your contacts and make sure you have all your cab's (or exe's or all the apps you have) and just do a hard reset. go though the motion of setting up your phone and then install PIM. Restore your contacts and then install all other apps. I do this on my Touch Cruise every year or so to clean things out as I try a few apps here and there and uninstall isn't always very clean hence causing leaking memory or something to go wrong. sometimes the apps just pukes. My email (stock win mo app) was stuck saying I always had 1 email unread. this continuous notification slowly turned into something of a memory leak or hog to the point where when I do a soft reset, the phone would lock up after a few hours. I deleted the account and reset the account and now it shows the subject but not the message. so guess what? no more winmo outlook for me. trying a new app to see what's out there.
good luck!

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