jayfella wrote:whilst i accept your explanation, i do feel that an addition such as a single button would not over-complicate a page, but hey, you win some, you lose some.
Hi jayfella,
It's not about the addition of a button. If you put a button that takes you to a chat page, less people will use it, and therefore it's purpose will be defeated. If you put it on every page, it requires more than a button.
We have very powerful servers, but running the board they have high resource use due to the amount of traffic they have to sort and send out every day. Adding something like this is wasting resources as while it may be a good idea, every page would either have to load an applet, or have additional DB calls, which become wasted if people don't use it.
lifehacker was stating we already have a method for live chat, which is IRC, therefore adding a second method is not needed. It's how suggestions work, you suggest, it's discussed, and either accepted or declined. This is just a double up of something we already have, so it was declined. There are sometimes alot of contributing factors that come into play also, like resource usage that isn't discussed but is known to the people who maintain the site.
I hope that clarifies why.
