Download Directly with Mobilism Premium

Document viewers, eBook readers, office apps
Mar 23rd, 2020, 5:27 pm
#7359240 by Disk4mat
bsfan wrote:@disk4mat I am getting username or password incorrect on my premium account. When logged into the app it says simple account now. Will you check? Thanks

Check your PMs please.
Mar 23rd, 2020, 5:27 pm
Online
Mar 23rd, 2020, 10:56 pm
#7359990 by starrynezzz
Looks like the premium login is messed up with the app update 2.0.1.4 for Android. Prior to upgrading I was able to login to my premium account fine, and I can login and download premium links via my android chrome browser. However once I upgraded the app on my Galaxy S10+ returns wrong password.

EDIT: shortening the length of password fixed it.
Mar 23rd, 2020, 10:56 pm
Mar 25th, 2020, 12:25 am
#7362946 by mentallo666
I got the same issue with being reverted to Simple User. Please look into this. Thanks
Mar 25th, 2020, 12:25 am
Mar 25th, 2020, 2:16 am
#7363150 by Disk4mat
mentallo666 wrote:I got the same issue with being reverted to Simple User. Please look into this. Thanks

This not an issue, you simply haven't logged into to Premium. Click on a release, Premium Downloads, and you will be prompted to enter your Premium login.
Mar 25th, 2020, 2:16 am
Online
Mar 26th, 2020, 8:07 pm
#7368505 by uncouth
Disk4mat wrote:The issue with having to re-login to Premium on Chrome should now be fixed.

EDIT: the fix will be reverted as we work on bugs it caused


Any update on this issue?
Mar 26th, 2020, 8:07 pm
Mar 27th, 2020, 1:50 am
#7369126 by msmarg62
The same problem (I have to repeat keying my login ID and password) occurs with Firefox.
Mar 27th, 2020, 1:50 am
Mar 27th, 2020, 9:00 pm
#7371552 by gimibear08
Please help, not premium anymore.
Mar 27th, 2020, 9:00 pm
Mar 27th, 2020, 9:30 pm
#7371611 by Disk4mat
gimibear08 wrote:Please help, not premium anymore.

In the app? You probably forgot to login. Click on a release, Premium Downloads and it will prompt you for your Premium login.
Mar 27th, 2020, 9:30 pm
Online
Mar 28th, 2020, 12:31 pm
#7373108 by anubis2059
In the app I can`t even use the 7 day trial for premium downloads... It just says the password is wrong but it never gives me a window to put the Right password
Mar 28th, 2020, 12:31 pm
Mar 28th, 2020, 9:20 pm
#7374432 by Disk4mat
anubis2059 wrote:In the app I can`t even use the 7 day trial for premium downloads... It just says the password is wrong but it never gives me a window to put the Right password

You can only get that error on the very old app. Clearing it's cache should fix the issue. That said that app hasn't been updated in over five years and is no longer supported. I recommend you switch to this this one: viewtopic.php?f=398&t=214777
Mar 28th, 2020, 9:20 pm
Online
Mar 30th, 2020, 8:01 pm
#7380457 by uncouth
uncouth wrote:
Disk4mat wrote:The issue with having to re-login to Premium on Chrome should now be fixed.

EDIT: the fix will be reverted as we work on bugs it caused


Any update on this issue?


So... no?
Mar 30th, 2020, 8:01 pm
Mar 30th, 2020, 8:49 pm
#7380567 by Disk4mat
@uncouth nothing yet.
Mar 30th, 2020, 8:49 pm
Online
Mar 30th, 2020, 9:31 pm
#7380653 by uncouth
Disk4mat wrote:@uncouth nothing yet.


Thanks for the update.
Mar 30th, 2020, 9:31 pm
Apr 2nd, 2020, 6:56 pm
#7389824 by sixstrings787
I keep getting the screen that says looks like you subscription has ended. Even thought I just renewed it 2 days ago and it showed that I have a premium account. How do I fix this?
Apr 2nd, 2020, 6:56 pm
Apr 2nd, 2020, 7:33 pm
#7389936 by Disk4mat
sixstrings787 wrote:I keep getting the screen that says looks like you subscription has ended. Even thought I just renewed it 2 days ago and it showed that I have a premium account. How do I fix this?

Check your PMs please.
Apr 2nd, 2020, 7:33 pm
Online