dominici wrote:I'm not seeing the blue arrows either (chrome browser). I still had two months to go before renewal and I wasn't seeing any arrows.
I decided to renew today due to the special deal, and I'm still not seeing any arrows.
However on the android app, I can access the Premium links and download without issue.
The blue arrows are visible to anyone who is logged in, regardless of whether or not you have a Premium subscription.
1. make sure "Display Premium Downloader" is set to Yes Here
(at the bottom).
4. if you're using Chrome, try disabling its built in pop-up blocker
5. if you're located in the United Arab Emirates, see This
6. if you're located in Australia and using Telstra, you need to turn off TELSTRA Broadband Protect
MoonStar342 wrote:I just bought the premium service and I don't see the blue arrows on any of the files I click on. I tried random files just to check and it's still not showing up. Can I only download on the app?
I just tried downloading from the app and it wouldn't download anything. I thought the file was deleted and it downloaded fine when I clicked through to the website to download it. Is it possible to get a refund and cancel my subscription?
Please see my reply above. What file isn't downloading via the app? And yes, you can get a refund, PM me for that, but I'd rather see if we can fix your issue first.