dmccomb wrote:I paid for premium and now I don't have it. Why?
Your Premium subscription is active. Can you elaborate what you mean by not having it?
Administrator
- Posts 41958
- WRZ$
184217.91
- Device Galaxy S22
- OS Android 12
alancsmart wrote:I cannot download from the premium link as I have forgotten the password I used last year and it has been changed a couple of times. I'm not able to add document to this email but will do so from Outlook .
Alan Smart (alancsmart)
Check your PMs please.
Administrator
- Posts 41958
- WRZ$
184217.91
- Device Galaxy S22
- OS Android 12
uncouth wrote:Disk4mat wrote:williamk wrote:Can something be done so that people will not store files on dropapk as the blue arrow Premium download source. Every time I use the blue arrow for a file at that site I get a file that is useless and only 1kb in size. This has continued now for some time.
We talked to Dropapk's owner today and he promised it would get fixed within the next couple of days. We already PMed all Major Releasers asking them to avoid using the filehost until further notice.
Still not fixed and major releasers and mods still using the fileserver...
We removed dropapk from our supported filehosts yesterday. As a result releasers can no longer use it to fulfill posting requirements and moving forward they will use other filehosts. If you still see blue arrows next to dropapk links, please refresh your: filehosts.xml
sithben24 wrote:I get Account Expired when trying to download the premium files. I`m a lifetime member I thought. Can anyone help?
It looks like you accidentally activated a trial account while having an active subscription. I've fixed it for you, please try now.
Administrator
- Posts 41958
- WRZ$
184217.91
- Device Galaxy S22
- OS Android 12
williamk wrote:Today I noticed that when dropgalaxy is the premium download blue arrow option for a file, I get the garbage 1 kb file if the secondary or mirror site is dropapk. It appears that dropapk, when connected to a file, also disables or infects the use of dropgalaxy. I understand that I can just stop using the premium download feature and disable adblocker and fight through several redirects and malware attacks and finally download the file. It seems to me that Mobilism should require that the paid premium option should always be possible.
I've previously explained why this can sometimes be the case: viewtopic.php?p=8509210#8509210
We already do everything possible to ensure that every release has a supported download link. We removed dropapk from our supported filehosts yesterday. As a result releasers can no longer use it to fulfill posting requirements and moving forward they will have to use other filehosts. The incorrectly downloaded (and cached) 1kb files will be gone within 24 hours.
VIP
- Posts 15
- Location washington state
- WRZ$
3449.60
- Device Not Specified
- OS iOS16
Administrator
- Posts 41958
- WRZ$
184217.91
- Device Galaxy S22
- OS Android 12
sherylwa wrote:I'm never sure if its because I use iOS but I have had zero luck downloading anything lately and have to resort to using the public library for books which is very unreliable. I pay every year but maybe I just need someone to explain it like I am 5!
Please check your PMs.
Readeraholic wrote:Disk4mat wrote:We already do everything possible to ensure that every release has a supported download link. We removed dropapk from our supported filehosts yesterday. As a result releasers can no longer use it to fulfill posting requirements and moving forward they will have to use other filehosts. The incorrectly downloaded (and cached) 1kb files will be gone within 24 hours.
How many legit files would be under 2k? I'd be very surprised st any such.
So wouldn't it be possible to set up an automated process that simply does not store less than 2k files in the cache?
that should be easily done and solve future problems of the issue if any new cases of the overall problem occurs until Thst new host can as well get removed.
That's actually a great idea, we'll try to implement it.