dominici wrote:I'm not seeing the blue arrows either (chrome browser). I still had two months to go before renewal and I wasn't seeing any arrows.
I decided to renew today due to the special deal, and I'm still not seeing any arrows.
However on the android app, I can access the Premium links and download without issue.
The blue arrows are visible to anyone who is logged in, regardless of whether or not you have a Premium subscription.
1. make sure "Display Premium Downloader" is set to Yes
Here (at the bottom).
2. make sure you don't have javascript disabled in your browser
3. check if an adblocker is blocking our javascript from running (such as NoScript). Make sure neither mobilism.org nor mblservices.org is blocked by your adblocker. If you're using NoScript, make sure to allow full site.
4. if you're using Chrome, try disabling its built in pop-up blocker
5. if you're located in the United Arab Emirates, see
This6. if you're located in Australia and using Telstra, you need to turn off TELSTRA Broadband Protect
One way to test what the problem could be is using a browser different from the one you typically use, without plugins and where javascript should be enabled (it's enabled by default in browsers). Alternatively you could have been looking at a release where the releaser did not use any of the supported filehosts.
MoonStar342 wrote:I just bought the premium service and I don't see the blue arrows on any of the files I click on. I tried random files just to check and it's still not showing up. Can I only download on the app?
I just tried downloading from the app and it wouldn't download anything. I thought the file was deleted and it downloaded fine when I clicked through to the website to download it. Is it possible to get a refund and cancel my subscription?
Please see my reply above. What file isn't downloading via the app? And yes, you can get a refund, PM me for that, but I'd rather see if we can fix your issue first.